Meet Our Staff

We're fortunate at Jewelry Creations to have the friendliest and most knowledgeable staff around. Below is a little information about each of them, but be sure to stop in and meet them in person too!

Kelly Glennon


Kelly co-owns Jewelry Creations with her husband, Doug. Born and raised in Dover, she is thrilled to have the opportunity to give back to the community she loves so much and play an active role in supporting the vibrant downtown Dover business community.

A graduate student of the Gemological Institute of America, Kelly earned her undergraduate degree at the University of New Hampshire and her MBA at the University of Pennsylvania's Wharton School of Business.

Kelly currently serves as a board member for the Greater Dover Chamber of Commerce and the Seacoast Educational Endowment of Dover. When she's not at the store, you can find her cooking, spending time with friends and family; and running all over Dover as a participant in the Dover Race Series.  

Kimberly Smith

Kim Smith

Operations & Store Manager

Kim started with Jewelry Creations in 2017. Kim previously worked in the Medical Billing field the past 18 years, the last couple of those as Director of Operations. Kim is very excited to join the Jewelry Creations team (what girl wouldn’t love to work around gorgeous jewelry everyday!). Kim Graduated Dover High in 1994 and is very excited to be able to work for a local business in her hometown. When Kim isn’t working she enjoys spending time with her family and friends. Her favorite activities are the Dover road races, and reading a good book at the beach.

To Kim, being part of Jewelry Creations means being part of an exciting industry and part of a team that serves and gives back to the local community.

Maureen Cordiero

Maureen Cordeiro

Assistant Manager

Maureen Cordeiro keeps the entire store humming and running smoothly-- She's been in the business for over 21 years and it shows in her expertise of all things related to jewelry! When she's not in the office she's spending time with her family, going on weekend getaways with her husband, Greg, or visiting Cape Cod, her hometown and favorite place in the world!

To Maureen, being part of Jewelry Creation Nation means being part of a family that prides itself on exceptional jewelry and giving back to the community.

Tom Kelley

Tom Kelley

Goldsmith and Graduate Gemologist

Tom is another resident jeweler who joins us from North Carolina. He started as a watch maker in 1975 and with the changes with electronic watches, switched to being a bench jeweler. He also studied Gemology with GIA and is one of the most optimistic people in the world.

When he is not at Jewelry Creations he dreams of playing golf again.

Tom loves that Jewelry Creations is all about team work, while providing excellent service and advice to our clients.


Laura Ladd

Laura Ladd

Sales Associate & Diamond Expert

"I am so happy my husband found Laura at Jewelry Creations when he was looking for an engagement ring. She really heard him when he told her what he wanted and she not only found exactly what he (and let's be real here, I) wanted but she made the process fun for him. We got our wedding bands with Laura as well. I am very thankful to have her a part of our story! Thank you Laura!!" ~ Holly R. 

Laura Ladd is our most dynamic sales associate. She has been working in this business for over thirty five years. She brings energy & enthusiasm and her never ending empathy to support a worthy cause! When she is not working you'll find her at a local eatery with friends, parked in a lounge chair at the beach or at Disney (she's been over 30 times!).

To Laura, being part of Jewelry Creation Nation means being part of our Nation Members' happiest moments in life and refurbishing their heirloom pieces to be enjoyed for generations!

Brett Gleason

Brett Gleason

Sales Associate & Diamond Expert

"Brett was instrumental in the design of my ring. Professional and always kept me updated on the design process and responded swiftly to all my questions and design changes. Excellent experience!" ~ Lisa H.

Brett has been a part of the jewelry industry for eleven years. He loves everything about it most of all diamonds and what they represent. His favorite diamond vendor is Hearts On Fire, one of the most popular and awe-inspiring vendors offered at Jewelry Creations. When Brett is not charming our customers, he enjoys spending time outdoors, training for local road races, and spending time with friends and family. His favorite summer activities are scuba diving and other water sports, and you'll catch him skiing in the mountains in winter. Brett lives with his wife, son and new baby girl.

To Brett, being part of Jewelry Creations means being part of an exciting industry and going the extra mile to put a smile on the face of each and every one of our customers. He wants to be sure that every one of their days is "never better".

Laurie Lorenz

Laurie Lorenz

Sales Associate

Laurie is our part time Sales Associate and we would be lost without her! Laurie is always willing to help out in any way she can, and her eleven-year tenure in the jewelry industry paired with her great sense of humor makes her a treasured member of Jewelry Creation Nation. When she's not at Jewelry Creations, Laurie likes to spend time reading in one of her favorite places, Bonita Springs, Florida and playing with her beloved "chiweenie," Benjamin!

To Laurie, being part of Jewelry Creation Nation means making friends everyday through her passion, jewelry.

Kendra Paterson, Goldsmith

Kendra Paterson


Kendra has been a professional bench jeweler for four years but has been making jewelry for the better part of her life. She first started her craft when she was young with her grandmother using beads and string to make necklaces, dream catchers and more. Eventually she moved to making earrings and other jewelry with sea glass and beads, and then finally turned that passion into a full-time career as a Goldsmith.

Kendra has graduated the Penn Foster Career School for Jewelry Design and Repair and is certified by the Diamond Council of America as a Certified Diamontologist. When she’s not at work you will catch her snuggling with her dog or chasing sunsets with her camera.

To Kendra, being a part of Jewelry Creation Nation is just like being part of a family.



Chief Security Officer

Miles Davis serves as the Chief Security Officer at Jewelry Creations. Other duties assigned include, but are not limited to, cuddling, eating lots of treats and frequent napping. He enjoys each and every customer who visits Jewelry Creations and pays a little extra attention to those who bring him biscuits. In his spare time, he is a strong advocate for Cocheco Valley Humane Society and encourages everyone to support his furry friends, who are looking for their forever homes.