Meet Our Staff

We're fortunate at Jewelry Creations to have the friendliest and most knowledgeable staff around. Below is a little information about each of them, but reading this page is not nearly enough - be sure to stop in and meet them in person too!

Kelly Glennon


Picture of Kelly Glennon, Owner

Kelly co-owns Jewelry Creations with her husband, Doug. Born and raised in Dover, she is thrilled to have the opportunity to give back to the community she loves so much and play an active role in supporting the vibrant downtown Dover business community.

A graduate student of the Gemological Institute of America, Kelly earned her undergraduate degree at the University of New Hampshire and her MBA at the University of Pennsylvania's Wharton School of Business.

Kelly currently serves as an advisory board member of Saint Mary Academy. She also serves as a Director for community-based Profile Bank. When she's not at the store, you can find her cooking, spending time with friends and family; and running all over Dover as a participant in the Dover Race Series.

Kim Smith

Store Manager

Picture of Kim Smith, Store Manager

Jewelry Creations Family Member Since 2017

Kim started with Jewelry Creations in 2017. Kim previously worked in the Medical Billing field the past 18 years, the last couple of those as Director of Operations. Kim is very excited to join the Jewelry Creations team (what girl wouldn’t love to work around gorgeous jewelry everyday!). Kim Graduated Dover High in 1994 and is very excited to be able to work for a local business in her hometown. When Kim isn’t working she enjoys spending time with her family and friends. Her favorite activities are the Dover road races, and reading a good book at the beach.

To Kim, being part of Jewelry Creations means being part of an exciting industry and part of a team that serves and gives back to the local community.

Laura Ladd

Sales Associate & Diamond Expert

Picture of Laura Ladd, Sales Associate & Diamond Expert

Jewelry Creations Family Member Since 2010

Laura Ladd is our most dynamic sales associate. She has been working in this business for over thirty five years. She brings energy & enthusiasm and her never ending empathy to support a worthy cause! When she is not working you'll find her at a local eatery with friends, parked in a lounge chair at the beach or at Disney (she's been over 30 times!).

To Laura, being part of Jewelry Creation Nation means being part of our Nation Members' happiest moments in life and refurbishing their heirloom pieces to be enjoyed for generations!

Brett Gleason

Sales Associate & Diamond Expert

Picture of Brett Gleason, Sales Associate & Diamond Expert

Jewelry Creations Family Member Since 2014

Brett loves everything about jewelry, most of all diamonds and what they represent. His favorite diamond vendor is Hearts On Fire, one of the most popular and awe-inspiring vendors offered at Jewelry Creations. When Brett is not charming our customers, he enjoys spending time outdoors, training for local road races, and spending time with friends and family. His favorite summer activities are scuba diving and other water sports, and you'll catch him skiing in the mountains in winter. Brett lives with his wife, son and new baby girl.

To Brett, being part of Jewelry Creations means being part of an exciting industry and going the extra mile to put a smile on the face of each and every one of our customers. He wants to be sure that every one of their days is "never better".

Alex Rahmann


Picture of Alex Rahmann, Goldsmith

Jewelry Creations Family Member Since 2021

Alex is a bench jeweler with a long history of stellar jewelry repair and custom design work. Originally from Vermont, Alex graduated from Dartmouth College and the North Bennet Street School for jewelry design and manufacture. She truly loves her work and, in particular, loves the challenge that jewelry repair presents.

To Alex, being part of Jewelry Creation Nation means contributing to an independent small business with a hometown vibe that focuses on giving back to the community.

Liana Swanson

Operations Support Specialist

Picture of Liana Swanson, Operations Support Specialist

Jewelry Creations Family Member Since 2021

Liana comes to Jewelry Creations as a newcomer to the jewelry industry. Prior to working here she has worked in retail and in banking. We are excited to have her retail and financials backgrounds, and she has been a great addition to the team! When not at work Liana enjoys travelling, photography and spending time with friends, family - and especially her three dogs.

To Liana, being a part of Jewelry Creation Nation means being a part of an independent small business that supports their local community.

Krista Baird


Picture of Krista Baird, Goldsmith

Jewelry Creations Family Member Since 2024

Krista has been a bench jeweler for more than a decade. Starting out in an independent jewelry store in sales, she quickly gravitated towards doing minor repairs with the laser, and then on to the New Approach School for jewelers to become a full time bench jeweler. Since that time she has worked for small and large shops alike, and we're excited to have her talent and expertise here with us.

Laurie Lorenz

Sales Associate

Picture of Laurie Lorenz, Sales Associate

Jewelry Creations Family Member Since 2010

Laurie is our part time Sales Associate and we would be lost without her! Laurie is always willing to help out in any way she can, and her eleven-year tenure in the jewelry industry paired with her great sense of humor makes her a treasured member of Jewelry Creation Nation. When she's not at Jewelry Creations, Laurie likes to spend time reading in one of her favorite places, Bonita Springs, Florida and playing with her beloved "chiweenie", Benjamin!

To Laurie, being part of Jewelry Creation Nation means making friends everyday through her passion, jewelry.

Miles Davis

Chief Security Officer

Picture of Miles Davis, Chief Security Officer

Jewelry Creations Family Member Since 2017

Miles Davis serves as the Chief Security Officer at Jewelry Creations. Other duties assigned include, but are not limited to, cuddling, eating lots of treats and frequent napping. He enjoys each and every customer who visits Jewelry Creations and pays a little extra attention to those who bring him biscuits. In his spare time, he is a strong advocate for Cocheco Valley Humane Society and encourages everyone to support his furry friends, who are looking for their forever homes.