Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from jewelrycreationsinc.com (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@jewelrycreationsinc.com or by mail using the details provided below:

388 Central Ave., Dover, NH, 03820, United States

SMS PRIVACY POLICY

INTRODUCTION

At Jewelry Creations, we value your privacy and are committed to protecting your personal information. This SMS privacy policy explains how we collect, use, and handle data from contacts who opt into our SMS program or campaign.

WHAT DATA WE COLLECT

We collect the following types of personal data from our SMS program participants:
  1. Names: We collect your name to personalize our communications.
  2. Phone Numbers: We need your phone number to send SMS messages.
  3. Abandoned Cart Data: If you abandon a cart, we may use this information to send abandoned cart reminders.

DATA COLLECTION METHOD

We collect data through opt-in methods such as web forms, text messages, and other interactions with our brand.

PHONE NUMBERS WE USE

We use two phone numbers. One is for our "Marketing Program" and one is for our "Messaging Program".

  • The Marketing Program phone number is 1 (603) 457-9455
    • We use the Marketing Program to send exclusive offers and discounts to subscribed members.
  • The Messaging Program phone number is 1 (603) 749-3129
    • This is the same phone number that we use for voice phone calls and we use this phone number to send you messages about your purchases, repairs, and messaging related to your account with Jewelry Creations.

HOW WE USE YOUR DATA

  • We use your data to send SMS messages related to our jewelry store, including discounts, promotions, and exclusive offers.
  • For the Marketing Program, the data we collect is used and stored with our text messaging provider, "Mailchimp". You can learn more about Mailchimp here: https://mailchimp.com/
  • For the Messaging Program, the data we collect is used and stored with our text messaging provider, "Clientbook". You can learn more about Clientbook here: https://www.clientbook.com/
  • We do not share your data with other third parties without your consent.

RIGHTS AND CHOICES

  • You have the right to opt out of our SMS Marketing program at any time by texting "STOP" to 1 (603) 457-9455
  • You have the right to opt out of our SMS Customer Messaging program at any time by texting "STOP" to 1 (603) 749-3129
  • You can request access to your personal data or ask us to delete it by contacting our customer support at support@jewelrycreationsinc.com

SECURITY MEASURES

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

CONTACT US

If you have any questions or concerns about our SMS privacy policy, please contact us at privacy@jewelrycreationsinc.com, or by calling or texting 1 (603) 749-3129.

At Jewelry Creations, we respect your privacy and appreciate your trust in us. Thank you for being part of our SMS program!